VIDEO REQUIREMENTS

1. Start recording in Recovery Mode

2. Perform "Wipe data/factory reset" 3 times

3. Reboot and connect to stable WiFi

4. Show "Start inquiry" until relock occurs

5. IMEI on back sticker must be clearly visible

TIME LIMITATIONS

Report incomplete device within 12 hours

No rejections accepted after 12 hours from submission

❌ NON-REFUNDABLE CASES:

• FRP-locked devices

• IMEI-modified devices

• Devices with security damage

• IMEI mismatch (must match back sticker)

• Requests submitted after time limits